Welcome to our Terms & Conditions for customers purchasing flower delivery services online in North Finchley and surrounding areas. These Terms & Conditions set out the basis on which you may order products and use our website or other digital services to make purchases. Please read this information carefully before placing your order, as your use of our services confirms your agreement to these terms. These conditions apply to all online orders made for flower delivery to North Finchley and nearby towns.
To ensure a smooth and reliable delivery service across North Finchley, we adopt a simple and secure ordering process:
Order acceptance is contingent upon payment authorisation, product availability, and validation of order information. We reserve the right to decline or cancel orders at our discretion, particularly where there is incorrect pricing, suspected fraud, or supply issues. If an order cannot be fulfilled, we will notify you promptly and arrange for a refund if payment has already been taken.
Our North Finchley flower delivery service is designed for your convenience. Payment for products and delivery must be made in full at the point of order. We accept most major debit and credit cards, as well as other payment methods recognised on our checkout page. All payment transactions are processed securely and in accordance with industry standards to safeguard your details.
Prices are displayed in Pounds Sterling (GBP) and include applicable VAT unless otherwise specified. Delivery fees, when applicable, will be clearly stated during the checkout process. Completion of payment constitutes your authorisation for us to fulfil and deliver your order as requested.
We reserve the right to change prices or delivery charges without prior notice but changes will not affect orders where payment has already been accepted.
We provide flower delivery services throughout North Finchley and surrounding areas. Standard and same-day delivery options may be available and will be displayed at checkout. All orders must specify an accurate recipient address and contact number to allow for successful delivery.
Whilst we endeavour to deliver flowers on your preferred date and at the specified time, delivery times cannot always be guaranteed, especially during busy periods such as Valentine’s Day, Mother’s Day, or Christmas. If a delay is anticipated, we will strive to communicate with you promptly.
Should the recipient not be available at the delivery address, our driver may leave the order in a safe place, with a neighbour, or attempt a redelivery according to the delivery instructions provided. We accept no liability for deliveries made in accordance with these instructions. It is the customer's responsibility to ensure the recipient information is accurate and complete. Failure to provide correct details resulting in failed, lost or delayed delivery may not be eligible for refund or replacement.
Seasonal availability or supply issues may occasionally make it necessary to substitute certain flowers, plants, or packaging. Any substitutions will be of equal or greater value, and we will endeavour to preserve the theme and character of the arrangement. If a significant change to the order is required, we will notify you before proceeding where possible. This policy ensures continuous service across North Finchley and surrounding areas when specific blooms are unavailable.
We understand that orders for flower delivery in North Finchley may need to be cancelled or amended from time to time.
If you need to cancel or amend your order, please provide your order number and relevant details to help process your request efficiently. Refunds, where applicable, will be processed back to the original payment method within a reasonable period.
Due to the perishable nature of flowers and floral gifts, returns are generally not accepted unless the items are damaged or not as described. If you are not satisfied with your delivered order, please contact us within 24 hours of delivery, providing photographs and a clear description of the issue. Once a complaint is verified, we may offer a replacement, refund, or an alternative solution at our discretion. Complaints made beyond 48 hours from the time of delivery may not be eligible for resolution due to the natural lifespan of floral products.
We are committed to providing high-quality online flower delivery services for North Finchley and surrounding areas. However, to the fullest extent permitted by law, we exclude all warranties, either express or implied, regarding our website, services, and goods supplied. Our liability for losses you suffer due to us breaking these terms is strictly limited to the purchase price of the order in question.
We accept no responsibility for any indirect or consequential losses, or for delays caused by circumstances beyond our reasonable control, such as extreme weather, third-party courier delays, or access restrictions at the delivery address.
Nothing in these Terms & Conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which cannot be excluded or limited under English law.
All content, product images, logos, and written material on our website are the property of our business or our licensors and may not be copied, reproduced, or used for commercial purposes without express permission. Your use of the site and service grants no rights to these materials, other than as necessary to view and interact with our services.
Your personal details are processed strictly according to applicable data protection laws and our privacy policy. Information required for order processing, delivery, payment, and aftercare will never be sold to third parties and is used solely for providing you with flower delivery services to North Finchley and nearby areas.
These Terms & Conditions are governed and interpreted in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms must be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to modify these Terms & Conditions at any time. Updated versions will be published online and are effective from the date of posting. Please check this page before placing new orders to ensure you are aware of the latest terms applicable to your North Finchley flower delivery service.
These Terms & Conditions apply to all flower delivery customers in North Finchley and across all surrounding areas serviced by us. By placing an order for online flower delivery, you confirm your acceptance and understanding of these terms. If you have any questions or require clarification, please contact our support team before making a purchase.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in North Finchley, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near North Finchley.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
